The automotive industry is undergoing a significant transformation, driven by cutting-edge AI technologies that are enhancing vehicle interactions. In this article, we explore a range of innovative solutions shaping the future of automotive user experiences. From voice assistants to AI-powered vehicle inspection and customer lifecycle management platforms, these developments not only promise to redefine how drivers interact with their vehicles but also offer automakers new ways to foster brand loyalty and optimise operational efficiencies.

This piece explores AI tools and platforms that are optimising customer and user experiences, from voice AI to post-purchase customer journeys.  

Ahead of UX & CX in Automotive 2026, Florian Rohde, Managing Partner at IProcess LLC, and Felice Fortino, Senior UX/UI Designer at AIRQUEST STUDIOS, offer an exclusive preview of the key themes set to shape the event. Their discussion explores the transformative role of artificial intelligence in enhancing user experience, the integration of V2X technologies, and the evolving UX strategies tailored to autonomous vehicles.

UX/CX in Automotive 2026 provides the unique opportunity to showcase your company’s expertise to a highly engaged network of UX and CX professionals working in the automotive sector, looking for ground-breaking innovation and technologies.

With an optimum ratio of attendees to vendors, UX/CX in Automotive 2026 will provide you with the ideal platform to meet with, and hear directly from leading OEMs, Tier 1s and Dealerships, and find out what they expect and require from their suppliers.