Aymen Ismail

Customer Service Director Smart Europe GmbH

Aymen Ismail, Executive Board Member & Director Customer Services at smart Europe GmbH, drives customer services across 15+ markets. A CX disruptor with 23+ years’ experience, he authored Echoes of Disruption and led smart Europe to win Customer Service of the Year 2024 & 2025 in DACH and Spain.

Check out the incredible speaker line-up to see who will be joining Aymen.

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