Case Studies

AAA Case Study: Using Virtualized Data to Implement New Organizational Structure & Deliver Flexible Information Architecture

AAA of Northern CA, NV, and UT recently reorganized its operations to create a for-profit Insurance division and a not-for-profit Auto division (or Auto Club). While the Auto Club put in place its data center, integration platforms and applications, it shared IT resources with the Insurance division so as to keep its operational applications, like reporting tools, call centers working as usual. So, the company was looking for a way to create an abstraction layer that deployed quickly and continued to feed the operational applications while migration continued under the hood.