Broad experience in Data Science and AI for 10+ years. Managed and mentored teams in Data Science projects, specializing in Machine Learning and AI applications such as IoT projects, Predictive Maintenance, Root Cause Analysis, Anomaly Detection, Customer Segmentation, Next Best Offer, Recommendation, Churn Analysis, Healthcare and Customer Journey.
In his present role as a Technical Lead at Lufthansa Group, actively managing and involving in implementation of Generative AI use cases, providing guidance on adopting the latest Generative AI advancements, and simultaneously raising awareness on Responsible AI ethics throughout the company.
+ Discussing the application of generative AI to improve overall customer and user experiences.
PROCESS PRESENTATION
In this session, delve into how generative AI can be used as a personalisation technique to help improve customer experience and generate something that specific to the user based on their inputs.
Gain valuable insights into:
Check out the incredible speaker line-up to see who will be joining Ömer.
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