How a connected car's instrument cluster can be redesigned for contextual empathy

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The connected car is the focus of a lot of speculation about uses for contextual data feeds. The visions are exciting, whether of helmet-mounted cyclist beacons or biometric apps to stop drivers falling asleep at the wheel. But they derive from car makers without a long track record in the kind of human-centred thinking that constitutes best practice in interaction design. Or they come from technology companies whose over-riding ambition is to transplant their operating systems into automotive...

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